Shipping & Delivery
Last updated: 9 January 2026
Free delivery
We do not charge any delivery fees. Delivery is included with every order.
Processing time
Orders are typically processed within 1–2 business days (excluding public holidays).
Delivery timeframes
Delivery times vary by location and carrier. Once dispatched, typical delivery may take 2–7 business days depending on your area. These timeframes are estimates only.
Delivery address
- Please ensure your delivery address is complete and correct at checkout.
- If an order is returned to us due to an incorrect address, we may ask you to confirm details before re-sending.
Damaged or missing deliveries
If your order arrives damaged, or does not arrive within a reasonable timeframe, contact us at support@samplepapers.com.au with your order number and photos (if damaged). We will work with you to resolve the issue in line with the Australian Consumer Law.